This privacy policy explains how Accommodation24 (“we”, “us”) collects, uses, shares and protects your personal information when you use our website and services. By using Accommodation24 you agree to the practices described here. We may update this policy from time to time, and any changes will be posted on this page.

We collect information you provide directly and information gathered automatically as you use the site. This may include:

• Contact details such as your name, email address and phone number.
• Account credentials and preferences when you register.
• Enquiry and booking details you send to establishments.
• Technical data such as your IP address, device and browser type.

We use your information to operate and improve the platform, to connect travellers with establishments, to respond to your enquiries, to keep your account secure, and to send service messages. Where you have consented, we may also send you occasional updates about features and offers. You can opt out of marketing communications at any time.

When you make an enquiry or booking, the relevant establishment receives the details needed to respond to you. We may also share information with trusted service providers who help us run the platform, and where required by law. We do not sell your personal information to third parties.

In line with South Africa’s Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you, to request that it be corrected or deleted, to object to certain processing, and to withdraw consent where processing is based on it. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable period.

If you have questions about this policy or how we handle your information, please reach out through our contact page. We take your privacy seriously and will do our best to help.