Request to book, explained

How it works

Request to book, explained

Jacobus Meyer1 min read

Why most South African establishments confirm by hand - and what that means for your card.

Most of the establishments on Accommodation24 do not run a live availability system. They run a diary. That is not a shortcoming - it is how a fourteen-room guesthouse in Clarens has always worked, and it works well.

What happens when you request

You send the dates, party and unit you want. The owner is notified by email, SMS or WhatsApp, and has a set window - usually 48 hours - to accept or decline. You see the countdown on your booking the whole time.

Your card is not charged yet

For a request-to-book establishment, your card details are held but nothing is taken until the owner accepts. If they decline or the window passes, nothing is charged at all.

Instant booking

Establishments that do run live availability are marked 'Book now'. Those confirm immediately, and the payment schedule follows their cancellation policy.

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